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Here is some information on Protected Mode from Joel Geraci: Uncheck box "Enable protected mode at startup" I'm sorry to hear you are still experiencing crashing, synwave7, were you able to scan your font library for damage? Also, another thing to try is disabling Protected Mode: Report Id: bfff0ec5-f90a-11e0-aa28-00241dc5780aįaulting module name: MakeAccessible.api, version: 10.1.1.33, time stamp: 0x4e64f86dįaulting application start time: 0x01cc8ee6f5c56156įaulting module path: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\plug_ins\MakeAccessible.api I don't have a way to upload it anywhere.įaulting application name: Acrobat.exe, version: 10.1.1.33, time stamp: 0x4e64e9d5įaulting module name: Acrobat.dll, version: 10.1.1.33, time stamp: 0x4e64fa0aįaulting application start time: 0x01cc8ed9a78658d6įaulting application path: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat.exeįaulting module path: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat.dll Maybe I'm being overly cautious but I want to make sure it is safe to get the file to you. I did save the temp.dmp file to my desktop. I saw Acrobat open but couldn't open a document. I had to type "g" and hit Enter several times before I saw "Debuggee is running". HitanandThis operation didn't go as smooth as I was expecting. Hitanand wrote:Would it be possible for you to provide me with a crash log for the same, so that I can investigate the issue at my end. This will produce the crash dump at C:\ by the name of temp.dmpĬould you please upload the dump (compress the dump using WinZip or likewise) at some site and provide the link for the same. When you have successfully reproduced the sceanrio causing the crash/freezing of Adobe Acrobat X, enter the below command in the WinDbg terminalĨ. Open whatever file is it that produces the crash in Acrobat.ħ. Remember to press "g" and hit enter when you encounter the first breakpoint and then you will see a text "Debuggeee is running" and Acrobat will be launchedĦ. Select Acrobat.exe from "C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe" and hit "OK"ĥ. You can follow the below mentioned steps to get the crash dump:Ĥ.
#Adobe dc keeps crashing update#
Everything was working just fine before I unwisely decided to update Acrobat.Would it be possible for you to provide me with a crash log for the same, so that I can investigate the issue at my end.
#Adobe dc keeps crashing windows#
I have not checked my Windows machine for corrupt or damaged fonts. The first thing I tried was Repair Acrobat Installation but it crashes even after doing that. StevenD wrote:I have tried to open a document 2x and the other 4x just launching Acrobat and I get the same results.